FortunePlay Cookie Policy

At Fortune Play, we use cookies and similar tracking technologies to make your visit to our website smoother, safer and more relevant to your interests. This Cookie Policy explains what cookies are, how we at FortunePlay use them, and what choices you have regarding their use. By continuing to browse our site, you agree that we may place cookies on your device in accordance with this policy.

What Are Cookies

Cookies are small text files that are stored on your computer, smartphone or tablet when you visit our website. They allow us to recognize your device, remember your preferences, and understand how you interact with our casino, live casino, sportsbook and prediction markets. Our FortunePlay Casino platform uses both session cookies, which expire once you close your browser, and persistent cookies, which remain on your device for a set period of time or until you delete them.

Why We Use Cookies

We at FortunePlay rely on cookies to keep our platform functioning correctly and to improve the overall experience for every visitor. Our Fortune Play team uses these technologies for several key purposes:

• We ensure our website loads correctly and that essential features, such as login and account access, work as intended.
• We remember your language and currency preferences so you do not need to reset them on every visit.
• We analyze how visitors use our site so we can identify and fix technical issues.
• We personalize the content, bonuses and game recommendations shown to you based on your activity.
• We measure the performance of our marketing campaigns and affiliate partnerships.
• We help prevent fraud and protect the security of your account.

Types of Cookies We Use

Our FortunePlay platform uses several categories of cookies, each serving a distinct function. Understanding these categories can help you make informed choices about your privacy.

Strictly Necessary Cookies

These cookies are essential for our website to operate. Without them, features such as secure login, session management and cart-style functions during deposits would not work. We do not require consent for these cookies since they are necessary for the delivery of our services, including our sportsbook and e-sports offerings.

Performance and Analytics Cookies

We use these cookies to collect information about how visitors use our Fortune Play website, such as which pages are visited most often and whether any errors occur. This data is aggregated and anonymous, and we use it solely to improve our platform's performance and usability.

Functionality Cookies

These cookies allow our website to remember choices you make, such as your preferred language among English, German, Finnish, Norwegian, Italian, French - CA and Arabic, as well as your currency selection among EUR, USD, CAD, NZD, NOK, ZAR and supported cryptocurrencies. Here at FortunePlay, we use this information to provide a more personalized and convenient experience.

Advertising and Targeting Cookies

We at FortunePlay work with third-party advertising partners and affiliates to promote our services. These cookies track your browsing activity across websites and are used to build a profile of your interests, allowing us to show you advertisements and bonus offers that are more relevant to you. They also help us measure the effectiveness of our marketing campaigns.

Third-Party Cookies

Our FortunePlay Casino website integrates services provided by trusted third parties, including payment processors, game providers, analytics companies and marketing platforms. These partners may place their own cookies on your device when you interact with their embedded content or services. We do not control the cookies set by these third parties, and we encourage you to review their respective cookie and privacy policies for further information.

Managing Your Cookie Preferences

You have the right to control how cookies are used when you visit our site. Most browsers allow you to manage cookie settings through their configuration menus. You can typically choose to:

• Accept all cookies automatically.
• Be notified when a cookie is being placed on your device.
• Reject cookies from specific websites or all websites.
• Delete cookies that have already been stored on your device.

Please note that if you disable or block certain cookies, some areas of our Fortune Play website may not function properly. For example, blocking strictly necessary cookies may prevent you from logging into your account or completing a deposit. We recommend keeping essential cookies enabled to ensure you can fully enjoy our casino, live casino and sportsbook features without interruption.

Browser-Specific Instructions

Since cookie management options vary by browser, we suggest checking the help section of your specific browser, such as Chrome, Firefox, Safari or Edge, for detailed instructions on how to view, manage or delete cookies. Additionally, various online tools and browser extensions are available that allow you to opt out of certain third-party advertising cookies collectively.

Cookies and Your Account Security

We at FortunePlay take the security of your account seriously. Certain cookies help us detect unusual login patterns, multiple accounts from overlapping IP addresses, or other activity that may violate our terms, including our policy on VPN usage. As stated in our terms, players confirm at registration that they do not use a VPN, and overlapping IP addresses between accounts may lead to the confiscation of funds and suspension of accounts. Cookies play a role in helping us identify and investigate such cases.

Data Retention

The information collected through cookies is retained only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law and our licensing obligations under the Anjouan Gaming Commission. Persistent cookies remain on your device according to their individual expiration settings, while session cookies are automatically deleted once you close your browser.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. Any changes will be posted on this page, and where appropriate, we will notify you through our website or via email. We encourage you to review this policy periodically to stay informed about how we use cookies at FortunePlay.

Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please do not hesitate to reach out to our support team. You can contact us through live chat available 24/7, by emailing support@fortuneplay.com, or through our contact form. Our VIP players may also reach out via vip@fortuneplay.com or WhatsApp for dedicated assistance regarding privacy matters related to their account.

By continuing to use our website, you acknowledge that you have read and understood this Cookie Policy and consent to our use of cookies as described above. We remain committed to transparency and to protecting your privacy while you enjoy everything our FortunePlay platform has to offer.